Customer Service Feedback -

Customer/User Survey

We at JMS North America Corporation would like to thank you for giving us the opportunity to serve you. Please help us improve our quality of service by taking a couple of minutes to tell us about your experience this past year. We appreciate your business and value your opinion. Note: * Information Required.

Company Name*

1. Please rate our products in the following categories.

A. How was the quality of the product(s) you purchased?*

B. How do you rate the value of our products?*

C. How do you rate the reliability of our products?*

D. How do you rate our product quality versus our competitors?*

E. Additional comments about our products.

2. Please rate our customer service in the following categories.

A. Ease of placing an order*

B. Questions/concerns resolved*

C. Did your order ship on time?*

Yes
No

D. How satisfied are you with the overall customer service provided?*

E. Additional comments about out service.

3. Did you purchase directly from:

Tell us where you received your order from.*

Warehouse
Manufacturer

4. If you could change something about JMS North America what would it be?

Tell us what you would change.*

The Bridge to Good Health Care